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Customer Services Assistant - 37 hours, Rugby Library
The Role
This role is based at Rugby Library where, as Customer Services Assistant you will be responsible for delivering effective services to customers & ensuring a positive experience for customers of all ages. This will include assisting customers with enquires, the promotion of books, reading and delivering events as well as giving ICT assistance.
You will need to have the enthusiasm to deliver outreach and promotional work, including children's activities often involving singing and telling stories. ICT plays a big role in libraries today so experience of using office packages, the internet & social media is necessary to assist our customers when answering enquires.
Working pattern:
Week 1 & 3
Monday 08.00 -17.30, Tuesday 09.00-17.00, Wednesday, 09.00-17.30, Thursday 09.00 - 17.30, Friday Day Off, Saturday 09.00 -16.00
Week 2 & 4
Monday 09.00 -17.30, Tuesday 09.00-19.00, Wednesday 09.00-17.30, Thursday 09.00-17.30, Friday 08.30 - 14.00, Saturday Day Off
Key Requirements
For further information please see the Job Description and Person Specification
Additional Information
This organisation is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure
Closing date 30th June
To apply for this vacancy please click on the 'Apply' button.
Our method of application is online. Please note, CV's should not be submitted unless asked to do so.
If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on recruitment@warwickshire.gov.uk, including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.
We welcome applications from everyone and value diversity in our workforce.