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Warwickshire County Council
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Job profile
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Job details
Job reference
RA0000011
Date posted
11/03/2019
Application closing date
24/03/2019
Location
Bedworth
Salary
£9,165 - £9,840 per annum
Working pattern
Part Time - 19.5 hours per week
Contractual hours
Blank
Basis
Blank
Job category/type
Customer Service
Attachments
Blank
Customer Services Assistant: Bedworth Library
Job description
Customer Service Assistant : Bedworth Library
You will be responsible for day to day activities at service points as appropriate. You will participate in direct service delivery and customer support, this may include shelving, answering queries, supporting customers to access services, the promotion of on-line resources, books, reading and events.
You will
provide digital assistance to customers enabling then to access services and information on-line. You will also deliver outreach and promotional work, including children's activities, story times and author events as required.
Key Requirements
Good Numeracy and Literacy, which includes the ability to work with decimal numbers and the ability to sort alphabetically.
4 GCSE passes (grade A-C or equivalent) to include English and Maths.
Courteous and effective communication skills in person, by telephone and in writing.
Experience of working with members of the public in a customer service environment.
Ability to maintain confidentiality.
Experience of using ICT and Windows based computer packages.
For further details please see the full Job Description & Person Specification
.
Additional Information and How to apply
This organisation is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure.
For further information about this vacancy please contact Denise Widdows on 01788 533 263 (Rugby Library) 01926 476 730 (Nuneaton Library) 07798756471 (Mobile) or denisewiddows@warwickshire.gov.uk
Closing date: 24th March 2019
Interview date: 8th April 2019
To apply for this vacancy please click on the 'Apply' button.
Our method of application is online. Please note, CVs should not be submitted unless asked to do so.
If you are unable to apply using the'Apply' button please contact the Recruitment Centre on
recruitment@warwickshire.gov.uk
, including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your emails on a regular basis after submitting your application.
For updates on our latest recruitment news and vacancies follow us on
https://twitter.com/wccjobs
We welcome applications from everyone and value diversity in our workforce.
Job title
Customer Services Assistant: Bedworth Library
Job reference
RA0000011
Date posted
11/03/2019
Application closing date
24/03/2019
Location
Bedworth
Salary
£9,165 - £9,840 per annum
Working pattern
Part Time - 19.5 hours per week
Contractual hours
Blank
Basis
Blank
Job category/type
Customer Service
Attachments
Blank
Job description
Customer Service Assistant : Bedworth Library
You will be responsible for day to day activities at service points as appropriate. You will participate in direct service delivery and customer support, this may include shelving, answering queries, supporting customers to access services, the promotion of on-line resources, books, reading and events.
You will
provide digital assistance to customers enabling then to access services and information on-line. You will also deliver outreach and promotional work, including children's activities, story times and author events as required.
Key Requirements
Good Numeracy and Literacy, which includes the ability to work with decimal numbers and the ability to sort alphabetically.
4 GCSE passes (grade A-C or equivalent) to include English and Maths.
Courteous and effective communication skills in person, by telephone and in writing.
Experience of working with members of the public in a customer service environment.
Ability to maintain confidentiality.
Experience of using ICT and Windows based computer packages.
For further details please see the full Job Description & Person Specification
.
Additional Information and How to apply
This organisation is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure.
For further information about this vacancy please contact Denise Widdows on 01788 533 263 (Rugby Library) 01926 476 730 (Nuneaton Library) 07798756471 (Mobile) or denisewiddows@warwickshire.gov.uk
Closing date: 24th March 2019
Interview date: 8th April 2019
To apply for this vacancy please click on the 'Apply' button.
Our method of application is online. Please note, CVs should not be submitted unless asked to do so.
If you are unable to apply using the'Apply' button please contact the Recruitment Centre on
recruitment@warwickshire.gov.uk
, including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your emails on a regular basis after submitting your application.
For updates on our latest recruitment news and vacancies follow us on
https://twitter.com/wccjobs
We welcome applications from everyone and value diversity in our workforce.